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6:11
YouTube
ServiceNow-INDIA 🇮🇳
Restrict Caller Field Change Using Before Business Rule | ServiceNow Use Case Explained #servicenow
In this video, we’ll demonstrate a practical use case of Before Business Rules in ServiceNow to restrict the Caller field from being changed on an Incident or Task record. 🚀 👉 You’ll learn: How to write a Before Business Rule to enforce field restrictions How the current and previous objects work in this scenario Step-by-step example ...
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