Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

Microsoft Adaptive accessories were developed for people who have difficulty using a traditional mouse and keyboard. Create a setup unique to you with your choice of adaptive accessories and increase …

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows.

Press and hold the pair button on the bottom of the mouse until the LED light starts to flash (about 5 seconds). On your Windows PC, select Connect if a notification appears for your mouse, then wait …

Press and hold the pair button on the bottom of the mouse until the LED light starts to flash (about 3 seconds). On your Windows PC, select Connect if a notification appears for your mouse, then wait …

Select Start, type Device Manager, and then select it from the results. Expand Bluetooth to view the list of Bluetooth devices and adapters. Right-click your Bluetooth adapter, and then select Update driver. …

Complete the look of your Windows PC with exclusive theme packages with images perfectly coordinated with your Microsoft Bluetooth® Special Edition Mouse. You can download these when …

You'll need to install the Mouse and Keyboard Center on all the devices you want to use with Smart Switch. Open Mouse and Keyboard Center on one of the devices that Surface Precision Mouse is …

Learn how to set up, customize, and use your Microsoft Bluetooth Ergonomic Mouse.