Genesys Shifts Enterprise CX Strategy From LLMs To Large Action Models

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
IEEE

Agent-based Modeling Approach for Operational Risk Assessment of Large-scale Low-altitude UAV Traffic

Abstract: In this paper, we present an agent-based modeling framework for Unmanned Aerial Vehicle (UAV) operational risk assessment to support large-scale unmanned flights at low altitudes. The main ...
IEEE

LLM-Based Multi-Agent Framework for Troubleshooting Distributed Systems

Abstract: Effectively configuring distributed systems, particularly those orchestrated by Kubernetes, remains challenging due to inherent complexity. This paper introduces KubeLLM, an LLM-based ...