Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing customers ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. As the remaining half of 2025 unfolds, small businesses ...

Sales teams from the smallest of businesses to the largest of organisations use customer relationship management (CRM) software. CRMs can help to automate workflows, reduce manual tasks and, most ...

It's 11 p.m. on a weeknight. You're at your desk researching customer relationship management (CRM) solutions for the third time this month. Your sales team is growing, customer information is ...

Whether you need a CRM for sales, customer service, or marketing, we've got the examples to get you started. We may receive a commission from our partners if you click on a link to review or purchase ...

Start using a CRM early to avoid disorganization and lost deals. A CRM helps streamline workflows, enabling growth and easier delegation. Successful CRM adoption starts with owner commitment and ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. The company announced the release of a new customer relationship ...