A major student loan servicer is facing accusations of widespread misconduct in a new amended complained filed in federal ...

When servicers change, borrowers can get stuck in forbearance without warning. Here’s how to spot the problem and fix it fast.

The U.S. Department of Education moved my federal student loans to a new company without my knowing. I spoke to experts about what other borrowers can do if this happens to them, too. Here are tips on ...

Some of the pauses on student loans may offer borrowers temporary relief, while others are simply injecting even more ...

Students logging into their student loan servicer accounts may not be able to see their progress in loan forgiveness payments after the Department of Education stalled payment counts. One of the ...

Most federal student loan borrowers who've been pursuing public service loan forgiveness have faced some confusion and frustration along the way. Stream San Diego News for free, 24/7, wherever you are ...

Your student loan becomes delinquent as soon as you miss a payment, and the consequences become more serious the longer your ...

As the government shutdown nears the three-week mark, federal student loan borrowers who can't get help with their accounts at the Education Department have other options. Borrowers can get assistance ...

A student loan servicer is a company that performs administrative tasks on behalf of a lender, such as the U.S. Department of Education. These companies send out bills, disburse money and collect ...