Reader Shin-GO's laptop recently went on the fritz, so he put together this helpful primer for taking advantage of your hardware warranty when worst comes to worst. Says Shin-GO: Since it recently ...

For those of you managing large fleets of computers (primarily laptops these days), what is your take on extending OEM warranties (Dell, HP, etc) and accident protection? Historically with large ...

Credit Microsoft for moving fast to try and recover from its Xbox stumble. Truth be told, management didn't really have an alternative but to pledge to fix the faulty consoles immediately. But I'm not ...

During the holiday buying season, the “opportunity” to buy an extended warranty will likely be presented to most of us when we are at the register to pay. You will have 30 seconds to make a decision ...

Q: Are computer extended warranties worth buying? A: No matter what tech device you buy, practically any retailer will likely try to get you to pay a little extra for a “protection plan” that goes ...

YOU WOULDN’T EXPECT the manufacturer of a flashlight or a camera to give you a warranty on the batteries that come with the device. But what about the battery in a notebook computer? A reader we’ll ...

Lillie Testa is a court reporter, she spends a lot of time working on documents on the go. She wanted a notebook computer to help stay organized. She bought a Lenovo Ideapad in November of 2016. About ...

I bought a computer from a shop that provides a three-year warranty if the buyer pays 250 USD in addition to the price of the computer. This warranty guarantees everything in the computer, whereby, in ...