If you can’t measure it, you can’t manage it. Metrics, the bane and blessing of corporate citizens, emerge from this truism. Metrics allow managers to determine the efficacy of process changes and ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

The Department of Veterans Affairs’ IT office is developing a new set of metrics to measure the agency’s success managing a cloud-driven digital transformation across several of its most important ...

The balanced scorecard is a management system that focuses on converting an organization's strategic goals into organizational performances which are measured, monitored and changed if necessary to ...

Effective project management requires a multi-faceted approach to gauge baseline performance and track improvement. A balanced scorecard is a tool designed to assist management by measuring a variety ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...

The balanced scorecard is an analytical tool business leaders use to gauge organizational performance and refine long-term plans. Most scorecards have categories containing strategic and operational ...

Opinions expressed by Entrepreneur contributors are their own. The balanced scorecard is a familiar accessory in the corporate world. Its early legacy includes a period in the early 1900s when French ...

managers to come to agreement on the metrics they will use to operationalize their lofty visions. A bank had articulated its strategy as providing "superior service to targeted customers." But the ...

There are plenty of theories and models and policies and scorecards for managing performance in government. Measuring the impact of social services is particularly difficult, but with pressure ...