The big threat posed by this attack on Zendesk support systems is that the bogus message is seen as originating from the ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

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The CRM vendor advised ignoring or deleting suspicious emails and said the attacks were not tied to any breach or software ...

SAN FRANCISCO & NEW YORK--(BUSINESS WIRE)--Today, Zendesk introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, powerful voice, and agent ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its annual Showcase conference in New York City, customer service ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. This article is more than 4 years old. Zendesk shared its Q4 and ...

Business: Zendesk is a software development company that provides "software as a service" solutions for tracking, prioritizing, and solving customer support tickets across various channels. The ...

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(Bloomberg) -- Software maker Zendesk Inc agreed to be acquired by a group of buyout firms led by Hellman & Friedman and Permira for about $9.5 billion. The all-cash transaction offers shareholders ...