After finding traditional employee satisfaction surveys lacked meaningful insight into the “why” behind staff responses, Trangsrud developed an interactive feedback exercise inspired by the football ...

Anyone with an interest in quality nursing home care should agree on one thing: The moment for Quality Assurance/Performance Improvement (QAPI) is now! A couple of years ago, a nursing home ...

In skilled nursing, fall prevention receives structured attention. Mobility often does not. That imbalance should give us pause. The pattern is familiar.

When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...

This article is sponsored by QAPIplus. As home-based care agencies face growing pressure to improve quality, reduce clinician burden, and prepare for ...