WFM reported another terrible quarter. All of its major operating metrics are moving the wrong direction and no turnaround is coming. At 21 times earnings, WFM certainly looks like a short to me.
Workforce management (WFM) solutions remain essential contact center productivity tools, but today they are as important for improving the customer experience (CX), and the newest generation of ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--Legion Technologies, an innovator in workforce management (WFM), today announced the integration of its award-winning Legion WFM platform with SAP SuccessFactors ...
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