The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Amazon’s Alexa voice assistant has been around for over a decade now. But over the past few years, it’s felt like Amazon was neglecting its digital assistant. In my own home, I found it buggier and ...

We attended Amazon's February announcement of a massive Alexa AI upgrade with great interest. The new service, called Alexa Plus, promised us conversational AI to set reservations, learn what we like, ...