Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida. Steve Lieber, VP franchise development ...

A closer look at the AI-powered voice tool bringing speed, equity, and real-world usability to the enterprise. Accessibility in enterprise software has often been treated as a back-end requirement, ...

Forbes contributors publish independent expert analyses and insights. The transition to AI voice agents is happening faster than analysts expected. Gartner's Tom Coshow noted that AI voice agents with ...

Can you tell a human from a bot? In one survey, AI voice services creator Podcastle found that two out of three people incorrectly guessed whether a voice was human or AI-generated. That means that AI ...

Amazon is set to release its long-awaited — and delayed — Alexa generative artificial intelligence voice service, said three people familiar with the matter, and has scheduled a press event for later ...

Zadarma, a global VoIP service provider, announces the launch of the Zadarma AI Voice Agent. This virtual assistant handle ...

Amazon is planning to remove a privacy setting on its Echo devices later this month that will allow virtually all voice requests to go to the company's cloud. The company's cloud-based voice service ...

In this second installment of Wiley’s series on fraud and scam prevention, we focus on the Federal Communications Commission’s (FCC) continued regulatory and enforcement efforts on illegal and ...

Multimodal Agentic AI Voice Platform Designed specifically for service instructions and interactions across voice, video, text, or images, that directs teams of AI agents to work independently, ...