Honestly, we've had some virtual assistants at this point, who have even helped stand up de novo practices. So really brand ...

Sustainable success depends less on geography and more on how talent is onboarded, managed and empowered to contribute ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

Businesses and individuals are continually looking for novel methods to improve customer service, optimize operations and provide individualized experiences in today’s digital world. Chatbots, a ...

United Alliances is enhancing its virtual assistance solutions to streamline operations for global businesses in insurance, accounting, and healthcare sectors. The firm focuses on improving ...

The post Virtual Assistant Delivered Every Task Perfectly, But When Their Boss Began Deducting Their Hours For No Reason They ...

Many security companies at this week’s GSX show who serve residential customers likely have dealt with increasing demand for services and the higher costs of providing it. The COVID-19 pandemic also ...

ADT has unveiled ADT Virtual Assistance, a new program targeted towards making appointment scheduling more flexible, and providing quicker resolutions for service needs. The program is designed for ...

Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...

Mary Carrasquillo is a 23-year-old virtual assistant on track to earn six figures this year. As a virtual assistant, her tasks include scheduling and sending invoices. Here are the top 11 digital ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..