Verizon, SOS
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Verizon, Outage
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Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of life" these days.
The Federal Communications Commission revised a long-standing rule that required Verizon Communications to unlock its mobile phones 60 days after activation, which it said is costing the telecommunications company hundreds of millions of dollars annually due to fraud.
Verizon said it resolved an system failure that disrupted many U.S. customers' calling and other cellular services for more than 10 hours on Wednesday.
During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on everyday life.