In large contact centers, workforce management and real-time operations are often out of sync—leaving supervisors blind to schedule adherence, planners slow to react, and agents frustrated by constant ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized three Verint Open Platform solutions – Verint Workforce ...
SYDNEY & MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced that it has been recognized in Frost & Sullivan’s 2016 “Asia Pacific Best Practices” awards program for ...
International Insurance Provider Implementing Enterprise Workforce Optimization Software from Verint
The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...
"Verint is redefining what’s possible in customer experience by bringing the power of AI and automation together," said Allyson Havener, chief marketing officer at TrustRadius. "Winning the 2026 ...
Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results