An investor’s success is in direct proportion to the degree to which he understands the investment. Like a lot of the Oracle’s statements, this bite-sized morsel of wisdom seems sensible at first, but ...

In my last two posts about customer experience (CE), I talked about the importance of defining a brand and setting a business-wide target. The way I see it, there's a method to improving CE -- a cycle ...

Increasingly, small-business contracts include arbitration clauses that seek to limit potential lawsuits. Mark Davis, a partner with Davis Levin Livingston, offers these tips to help you understand ...

Gone are the days when customers would stroll into a store and chat with a salesperson to learn about your products. Today, shoppers discover brands on their own, conduct online research and either ...

“Data only tells you who the customers are and what they did in the past,” he says. In order for data to be useful, you need to understand customer intent–on why they do or don’t buy from you. And for ...

Every scene you play as an actor, no matter how old you are, will require a deep understanding from you. You need to understand who the character is, what the context of the scene and larger story is, ...

Applying for a federal career in the same fashion that you would apply for a private-sector job is not going to get you very far. There are some stark differences between the public and private sector ...