Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

The system could offer a potential savings to restaurant operators. Where reservation giant OpenTable charges equipment fees, monthly service fees, and takes a cut of each reservation, Kokonas is ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...