In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

SharkNinja to provide 24/7 tailored support with autonomous agents.. See what to trade after Powell’s next speech and how to time the market’s reaction. Details here → Agentforce is expected to aid ...

Turtle Bay Resort, a luxury vacation resort on O‘ahu’s legendary Hawaiian North Shore, has traditionally been a destination of choice for tourists and it’s not hard to see why. Boasting nearly 1,300 ...

Turtle Bay is reinvigorating tourism with the help of Salesforce’s data and AI capabilities Situated on 1,300 acres with miles of nature trails and secluded beaches, Turtle Bay exemplifies natural ...

The federal government is committed to modernizing its IT footprint to increase productivity and security, leverage data as a strategic asset, share quality services, and improve the citizen ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, announced today that Novartis (NYSE: NVS), a leading global innovative medicines company, has selected Salesforce’s Agentforce Life Sciences for Customer ...

With the new Slackbot, Salesforce focuses on personalization, tailoring interactions to individual work styles and ...

Consumers are becoming accustomed to personalization from their shopping experiences. According to Salesforce, 65% of shoppers expect brands to understand their unique needs and expectations. Brands ...

PossibleNOW, the leader in customer contact compliance solutions, today announced the launch of DNCSolution for Salesforce. Through our partnership, DNCSolution now provides a first-of-its-kind Do Not ...