Keeping your customers happy is the key to ensuring that your current clients don't become former clients. Failing to meet deadlines or ignoring customer inquiries can increase client dissatisfaction ...

In today’s business environment there is an expectation among workers, particularly remote workers that can be really damaging to your business’s overall growth and well being. And that danger is ...

Stop the presses! There's been a new development in how Google assesses web responsiveness. Okay, these changes happen all the time, and while changes are typically noteworthy, it is a constantly ...

In today’s hyper-connected world, our devices keep us tethered to work even during off-hours. While taking breaks is crucial for well-being, being responsive remains a cornerstone of client and ...

There is empirical and anecdotal evidence that one of the top things you can do to keep clients happy and expand their business is to be extremely responsive. Don't you love it when someone responds ...

As a general matter, an agency should reject a bid out of hand if it is deemed defective due to problems with bidder responsiveness. However, flawed bids determined on account of issues with bidder ...