Oct. 31—Palestine Regional Medical Center was honored Tuesday as one of three ScionHealth-owned hospitals to win the company's inaugural National Quality Strategy Platinum Award ‒ its highest honor ...

Many IndustryWeek readers will be familiar with the use of a quality management system (QMS) to establish quality objectives. But as the name implies, a QMS is more about managing quality than ...

National rankings offer patients valuable insights into a health system’s care quality, outcomes and performance, helping them make informed choices. But to what extent do these ratings influence ...

Physician strategy is top of mind for many hospital leaders. As Lewis Carroll once wrote, “If you don’t know where you are going, any road will get you there.” This is true for hospital and health ...

With the explosion of new AI techniques in headlines over the past year, many quality leaders feel behind on their own AI journeys. According to a Gartner survey conducted in 2021, 42% of quality ...

Customers tell us far more about what they think and feel than we might realize. In the new world of data-driven customer experience (CX), there are countless opportunities to get to know your ...