Why did Alexa’s voice change? Users say the new sound is jarring, emotional, and unexpected after Amazon’s latest update.

Did you just get an unwelcome Amazon Alexa Plus upgrade? Find out why it happened and how to revert back if you don't like it.

More and more Alexa users say they’re being moved to the new AI-enhanced Alexa automatically, and not everyone is happy about ...

The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Smart assistants feel friendly, which makes oversharing easy. Here’s a look at Alexa questions that can cause real problems ...