Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

Wellness centers offer people new ways to feel comfortable and look their best. The rising popularity of similar services means that many business owners have felt the pressure to manage more ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

Consumers have grown accustomed to researching and evaluating options online, and seamlessly making decisions regarding purchases, reservations, and appointments. Not only do consumers expect instant ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Artificial intelligence is mostly a blessing. But sometimes it can be a curse.

The Veterans Affairs Department kicked off the rollout of a new patient-appointment scheduling tool at the VA Central Ohio Healthcare System Aug. 21, with high hopes that it will streamline veterans’ ...

“The results of the team’s review suggest that future sites need to be prepared to address known scheduler shortages before deployment and potentially increase hiring and overtime for appointment ...