We call this "policy work" but recognize it is about more than just policies. These internal documents come in all sizes and forms and are essential to manage and lead the organization. They may be ...

To act autonomously and effectively, AI agents need optimized, AI-ready processes and the process data and operational context that only comes from process intelligence. Without that, they’re guessing ...

In today's digital landscape, the threat of cyberattacks is not a matter of "if," but "when." The increasing sophistication and frequency of these attacks mean that businesses can no longer afford to ...

Operational resilience can be considered as the capability of an organization to deliver all critical business processes in the face of disrupting events. This can be particularly tricky to achieve in ...

This post is Part 3 of a series. In Part 2: To meet the challenges of this moment and combat the dangerous paradox in the helping professions, we need to push for more healing-centered systems change.

Today, organizational resilience has become more than just a buzzword—it’s a critical capability that determines which companies thrive and which ones merely survive. We often talk about resilience as ...

Ensuring alignment in an organization boosts its change-readiness. How well are values and priorities aligned? What about leadership behavior and expectations?

An executive’s guide on developing the talent who will secure your company’s success. by Rachel DuRose When Target announced in August 2025 that COO Michael Fiddelke would assume the company’s top ...