Oracle on Friday is rolling out the Oracle Live Experience Cloud, a new service that should make it easier for enterprises to engage with their customers in real-time. The Live Experience Cloud, ...
Yesterday's Oracle Live event on the future of CRM marked the launch of Oracle Fusion Marketing (not to be confused with Oracle Marketing; I'll get to that). But as usual, it's the burning question ...
Customers that wish to incorporate the power of the Oracle Live Help On Demand solution into their corporate Facebook pages are typically looking to do more than just place a static live chat or click ...