Joseph A. Smith Jr. monitor of the national mortgage servicing settlement, has announced the launch of an online tool for consumer advocates to report their clients’ mortgage servicing complaints.

Consumer advocates in Maryland said Thursday they were encouraged by news this week that the Office of the National Settlement Monitor would impose and monitor a series of new metrics and assessments ...

Three of the nation’s largest banks are not fully complying with new standards for dealing with mortgage customers that were agreed to as part of a $25-billion settlement of foreclosure abuse ...

Joseph A. Smith Jr., Monitor of the National Mortgage Settlement, has announced that the five banks participating in the Settlement are now required to be in full compliance with the agreement’s 304 ...