Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

An Apple website has been changed to say M1 Macs don't support Apple Intelligence, in what is almost certainly a mistake and not a sudden change in device support policy. Apple Intelligence is a ...

Apple will open iPhone 17 preorders on Friday, but the four new devices aren't the only iPhones being sold by Apple. As always, Apple discounted some of the previous-generation phones, which are ...