REDWOOD CITY, Calif.--(BUSINESS WIRE)--LiveOps, the global leader in cloud contact center and customer service solutions, continues to pave the way in distance learning by placing the needs of the ...

Liveops is adding to its collection of training services today with a new customizable distance learning program for contact center workers called Skill Builder. Skill Builder provides live training ...

Liveops' LiveNexus combines AI and human orchestration backed by nearly 30 years of operational data to modernize customer experiences.

AI and human orchestration backed by nearly 30 years of operational data to modernize customer experience with intelligence ...

In the world of contact centers (aka call centers), innovation is out there; it’s just not always immediately visible. One of the forces of innovation on the employment/employee side comes to us from ...