As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Finding a profitable niche for biotechnology within health care and agriculture is tricky enough if you are the CEO of a large, well-established, and well-funded company, but spare a thought for the ...

Any kind of IT system that stores and retrieves knowledge for the purpose of improving understanding, collaboration, and process alignment is a knowledge management system. You can use knowledge ...

The new IAEA publication Knowledge Management and its Implementation in Nuclear Organizations provides concrete guidance on how to strengthen the nuclear knowledge management process in Member States.

This article was co-written with Leila Dige. As the amount of knowledge generated within organizations continues to rise, firms must implement systems that make it easy for employees to find the ...