Public-sector organizations face a unique set of challenges when it comes to managing service delivery for both citizens and employees. Limited resources, tight budgets and fragmented processes can ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...

In 2020, the companies considered ‘Leaders’ in IT Risk Management were ServiceNow, Galvanize, RSA, NAVEX Global, IBM, and ...

NEW YORK, April 02, 2025--(BUSINESS WIRE)--EasyVista announced that Unisys (NYSE: UIS) selected them as a key technology partner to elevate digital employee experiences and enhance IT service delivery ...

What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

THE JOB AT A GLANCE: Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring ...

SysAid offers a blend of traditional ITSM features and new AI tools that boost IT team productivity. The interface may need updates in some parts, but the platform provides great value for teams ...

THE JOB AT A GLANCE: Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring ...