When people say they work 40 hours a week, are they really working 40 hours—or are they spending a lot of that time waiting on colleagues to respond to emails, chatting with coworkers, and wasting ...
Most of the benefits of limiting construction machine idle time are obvious, but some are less well known. Using telematics to establish, track, and enforce an anti-idling policy is a good move for ...
As No Jitter (NJ) previously reported, contact center agent burnout can be attributed to one (or more) of these three types of customer calls: calls with high emotion, calls with high urgency and ...
It is not at all unusual for systems administrators to get a little antsy when users’ login sessions sit idle for hours or days. Not only can login session consume resources, tie up software licenses ...