Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

Brand reputation is built on consumer feedback. But overcoming the schism between a brand’s desired identity and how customers actually perceive it is a challenge that many new and even ...

Altmetric has introduced a new AI-powered sentiment analysis feature, providing research teams with deeper insights into the public response and impact of their work on selected social media platforms ...

In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While social listening tools are widely used, they often fall short, providing only ...

Multimodal sentiment analysis (MSA) is an emerging technology that seeks to digitally automate extraction and prediction of human sentiments from text, audio, and video. With advances in deep learning ...