National Research (NASDAQ:NRC) leaders Sarah Fryda and Jason Messerli told webcast attendees that hospitals can use Net Promoter Score (NPS) and other real-time patient feedback tools to strengthen ...
New approach focuses on fixing the operational and technology failures that cause customer dissatisfaction You don’t ...
Patient satisfaction continues to play an important role in medicine for healthcare organizations, consulting firms and government agencies alike. Not only is the industry acknowledging higher ...
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