Design thinking is a flexible approach that promotes creativity in product design. Cross-functional teams are a natural fit for the design thinking system. Playing to your team’s strengths can net ...

The financial services sector is changing faster than ever. Open banking regulations, digital currencies, and inclusive finance initiatives are reshaping how money moves. Yet one recurring obstacle ...

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In today's enterprise landscape, software development often resembles a game of telephone. Business users articulate needs, and—after those needs go through layers of marketing, product and ...

It’s been 10 years since cross-functional teams became a cornerstone of Jotform’s culture, and I can say for certain that it was one of the best decisions I’ve made. Here’s why. Breaking employees ...

Transformations don’t fail because they lack strategy. They fail because they misunderstand what’s required to turn strategy ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

IT and non-technical personnel must communicate well for a business to succeed. Here are four tips to help with that critical line of collaboration. 1. Establish and promote healthy communication 2.

When people think of safety in fleet operations, they often think of policies, safety equipment, technology, or driver behavior. But behind every successful safety program is something less obvious: ...

Role evolution focus. The chief marketing officer now leads not just branding but data, customer experience and cross-team strategy. Data and creativity. CMOs must combine data insights with creative ...