Overview: Artificial intelligence is moving beyond task automation to become a collaborative force shaping decision-making, ...

A dystopia of job loss and surveillance or a utopia of transformation and progress: This conundrum sums up the intense debate around automation and its impact on the future of work. Optimistic ...

Michael Goshka, CEO of Planfix, a SaaS platform that cuts costs, reduces errors and automates workflows for smarter business operations. Every company—whether a startup or a large ...

If you’ve been in the healthcare space for any length of time, you know the buzz around artificial intelligence (AI) is nothing new. In fact, the act of automating processes to increase organizational ...

When people think about automation, the focus is almost always on what it takes away. They see it as machines taking over tasks, making jobs disappear. But there’s another side to the story that’s ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Finance departments across the business world are experiencing a major shift as accounting automation transforms how financial work gets done. While modern AI-powered solutions drive efficiency and ...

For years, social media automation has largely meant one thing: scheduling posts. Conventional social media management tools ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...