Add Yahoo as a preferred source to see more of our stories on Google. There’s an art to guiding museum tours — and this guide is one very haughty artist. A staffer at Düsseldorf’s Kunstpalast art ...

The impression many tourists have of European museums is a serious atmosphere where people quietly take in historic artefacts and speak in hushed tones, if at all. But many museums are fighting this ...

He calls himself 'Grumpy Guide' Joseph Langelinck, and his museum tours at the Kunstpalast in Düsseldorf are booked out for months. His recipe for success? He insults and humiliates his customers.