Through a native integration between Genesys Cloud and ServiceNow Customer Service Management, organizations can break down silos, improve employee collaboration and productivity, and deepen their ...
Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity This milestone reinforces the ...
Last week, Salesforce and ServiceNow invested $1.5 billion in Genesys, a customer experience vendor that built its business powering contact centers. Genesys was one of the pioneers of cloud-based ...
Investment strengthens the company’s global partnerships with Salesforce and ServiceNow (NOW) to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS WIRE)- ...
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