A great solution for internal IT service desks that adhere to ITIL ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...

New integration solution enables real-time synchronization between Freshservice and other key business systems, protecting SLAs and streamlining complex IT environments. The new connector addresses a ...