Recently, one of my favorite topics for these columns has been ITIL’s Configuration Management Database (CMDB) but several years ago a topic that was nearly as active in these columns was quality of ...

Riverbed's SteelCentral updates combined the licensing of its end-user monitoring and APM so enterprises can adapt with their monitoring needs over time.

HOUSTON--(BUSINESS WIRE)--BMC Software (NASDAQ: BMC), the recognized leader in Business Service Management (BSM), today announced the availability of the industry’s first non-intrusive, real-time, ...

Businesses have to ensure they’re carefully guarding access to both internal systems and customer accounts. But even though team members and consumers understand the importance of robust identity ...

IT managers bemoan the fact that users perceive IT as the enemy and work to skirt IT use policies, which are designed to protect corporate assets and improve productivity for end users. IT managers ...

SAVI Controls, designer and manufacturer of commercial AV control, automation and management solutions, released the latest advancement to the SAVI 3 platform – SAVI 3.3. This advancement offers ...

Machines are users, too, and you will have to treat them like users to ensure that the services they use are available, fast, scalable, and secure. Here’s how. If a user lacks human traits and doesn’t ...