For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

The news got huge applause from a few hundred MBS partners at a session at Microsoft's Worldwide Partner Conference in Boston when corporate vice president Tami Reller announced it. This is a "fill in ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

National Health Service uses AI tool to analyse brain CT scans, and determine the severity of the patient’s condition. Conversations in which the user exhibits “acute distress” will be routed to more ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...