AUSTIN, Texas, Oct. 9, 2024 /PRNewswire/ -- Oracle today announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase ...

Oracle is planning to build on its acquisitions of companies such as ATG, Fatwire, and RightNow with a new product strategy centered around customer experience management (CEM), as co-president Mark ...

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

Oracle launched new features for its Service Cloud and Social Cloud designed to help users provide an enhanced, consistent customer experience and support business decisions with up-to-date insights.

Oracle announced the general availability of Oracle Communications Digital Business Experience, designed to help meet the unique needs of Communications Service Providers (CSPs). According to the ...

Oracle today introduced artificial intelligence (AI) capabilities within Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers, and service agents accelerate deals by automating time ...

Enterprise software is getting the ChatGPT treatment. The multinational tech company Oracle is adding generative artificial intelligence capabilities to its suite of software offerings, bringing the ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...