High-context communication can be defined as the type of communication where many intricate factors (such as status, social relationships, social environment, formality, non-verbal gesture, silence, ...

When we think of our telecommunications experiences, we want them to be seamless and instant - as if we were conversing with someone face-to-face. We don’t expect a delay in our in-person interactions ...

Voice calls can be used as a trigger that ushers in content, relationships, and information. Content comes to callers, rather than callers pursuing content. I started writing about UC, followed by UCC ...

A new class of A.I. tools is tackling what most derails teamwork: miscommunication and lost context. Unsplash+ The modern workplace is increasingly complex: Teams span continents, technical expertise ...