Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Screening, Greeting, and Hold Music: moved to Phone > Call rules and voicemail Call Handling (Work hours, After hours, Forward all calls, and Custom rules): moved to Phone > Call rules and voicemail ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

4-Line Phone Systems: Who Needs Them & Why They Still Matter Your email has been sent Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud ...

How to Future-Proof a VoIP Phone System + Keep Costs Down Your email has been sent Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...