Cisco updated its Webex networking app to include even more immersive support for meetings on Vision Pro, which now marries the app with its spatial video streaming hardware. Now the company has gone ...

Cisco's Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

The new Webex AI Assistant provides generative AI-powered functionality such as recommended changes to tone, format, and phrasing within Webex Messaging and Slido. The Assistant will also suggest ...

Cisco is set to roll out a host of new AI-powered capabilities for Webex, including an AI assistant and AI Codec solution. Cisco has announced a new artifical intelligence strategy for its Webex ...

There's no question that GenAI applications are starting to make a big impact on enterprise applications. Until recently, most of the attention given to GenAI in the business context was focused on ...

It didn't deny that the businesses will be sold, but in response to a CRN inquiry, a Cisco spokesperson declined to comment specifically about the rumors. The spokesperson referred CRN to a recent ...