Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Since the policy has kicked in, developers are forced to send a pre-defined message to users of their AI chatbot on WhatsApp ...

Silverback AI Chatbot has announced the introduction of a new feature, “AI Agents,” which represents a further evolution of its technology designed to support business operations, customer ...

Apple is preparing to replace Siri with a generative AI chatbot across iPhones, iPads, and Macs later this year, according to ...

Confirming the development, X’s head of product Nikita Bier said apps that financially reward users for posting on X will no ...