The surge in enterprise AI has fueled interest in causal analysis. In this piece, I explore the threads that bind cause and effect - and how they can be applied across a range of industry scenarios.

Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to engineers diagnosing faults in complex machinery, finding the source of a ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...