In my last article, I provided an overview of social CRM and walked through a core use case -- customer service (see How Social CRM Improves the Customer Service Lifecycle). In this post, I want to ...
In the quest to implement a successful CRM initiative, executives can learn a lesson from the cradle-to-grave product development philosophy. But it requires a change in thinking and a willingness to ...
LONDON, April 26, 2011 /PRNewswire/ -- A survey conducted by Really Simple Systems - http://www.reallysimplesystems.com - Europe's largest free CRM (http://www ...
Asianet Newsable on MSN
How open source CRM software can cut costs and fuel business expansion
In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone to view, modify, and enhance. Unlike proprietary CRM systems, which come ...
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