The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Back in 2016 I wrote a column about CRM in accounting and wondered if that was the year that CRM would become pervasive in the accounting profession. It turns out I was a bit premature, as the heavier ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

Until recently, Siebel was absent in the small and medium business (SMB) market segment. However, during the past six months, Siebel has launched two new product initiatives - Siebel OnDemand and ...

There are two ways to deliver customer relationship management (define) systems. The applications can be hosted by a third-party service outside of an organization, or deployed and managed by in-house ...

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Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

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CRM, the trendy, “must-have” application for successful sales teams across the country, takes a new turn today as NetSuite announces NetCRM-Services Edition, a program designed with the specific needs ...

When Oracle agreed early in September to buy former rival Siebel Systems for US$5.85 billion, some questioned how long Siebel would continue its CRM OnDemand service. That question came to light ...

Microsoft is expected to try to use cut-rate pricing to compete with Salesforce.com and other software-as-a-service (SaaS) players when it finally launches its Dynamics CRM Live service in 2008. (You ...