Microsoft will release a new version of its CRM (customer relationship management) software around the end of this year. With the new version will come a special edition for small businesses, a ...
When Microsoft recently began shipping its Dynamics CRM 3.0 update, it tweaked the software’s licensing structure to encourage more partners to offer the system as a hosted subscription service. But ...
In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone to view, modify, and enhance. Unlike proprietary CRM systems, which come ...