Sales dashboards are analytic tools designed to allow your business to track, manage, and visualize valuable insights into how your team is performing during a given time period. There’s no point in ...

SAP moved on two fronts Tuesday to update and expand its software portfolio, unveiling a new suite of cloud-based CRM applications that incorporates technology from several recent acquisitions and a ...

Leveraging an AI-powered Salesforce CRM Will Require Better Data Management Your email has been sent APAC IT leaders will need to be pragmatic about data management, budgets and roadmaps to deliver AI ...

Learn more about CRM data management at CRM Evolution 2022. See more videos from CX Connect 2021 on the CRM YouTube channel. Read the complete transcript of this clip: Jeff Foley: We've established ...

Health system Texas Health Resources had lacked a unified, enterprise-wide view of its patients' interactions across care venues, hindering its ability to deliver personalized, coordinated experiences ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

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