The results of a “balanced scorecard” was shared with the North Allegheny School Board on Jan. 7, providing a transparent review of both the strengths and areas needing improvement in the district.

Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...

The balanced scorecard revolutionized conventional thinking about performance metrics. When Kaplan and Norton first introduced the concept, in 1992, companies were busy transforming themselves to ...